Customer Service Representative

Thanks to our incredible team and due to the great success we had last year, we are looking to add to our Office team! We have great benefits so you can be rewarded for your hard work!

We offer on time pay, every week! We pay hourly for the work you have done. We have a bunch of hardworking teams that are willing to go the extra mile. We service around 2000+ customers per year and we are growing!

At Mite-E-Ducts, we are looking for individuals who are ready to work at our Zionsville location. We will equip you with the tools and training to be successful and know how to recognize and reward your efforts. We welcome experienced and non-experienced applicants! We are needing a full time Customer Service Rep!

Location

Zionsville, IN

Hours

Full Time | 40+ Hours/Week

Pay

On Time, Weekly Pay | $18-$20+/Hour Plus Bonuses

Benefits (full time only)

Up to 4 Weeks PTO** | Insurance** | 401k** | Much more!

Qualifications
  • Honesty
  • Hard Worker
  • Loyalty
  • High School Diploma or equivalent.
  • Must pass a background check and submit to a drug screen.
  • Some customer service experience required.
  • Proficient in reading, writing, and speaking English. Bilingual is a plus.
  • A commitment to render superior service and concern for all customers.
  • Proficiency with computers, strong data entry and typing skills.
  • The ability to multi-task, prioritize, and manage time effectively.
  • The ability to work well with customers and colleagues and communicate effectively and respectfully.
  • Willingness to maintain a positive, patient attitude.
Responsibilities
  • Answer phones in a timely, friendly manner, providing answers when possible and transferring calls or taking messages when needed.
  • Review customer accounts while updating any contact information.
  • Resolve customer complaints while demonstrating empathy and a sense of urgency.
  • Assist meetings that pertain to your role or are required by your manger.
  • Complete outbound calls when appropriate such as to schedule an appointment.
  • and much more! Click Apply Now below for more information!
General
  • Understand and follow our policies and procedures – found in the company handbook.
  • Understand and follow our Core Values and Behavioral Standards.
  • All other duties as assigned.
Additional Information
  • Industry Leading Total Compensation Plans**
  • Medical, Dental and Vision Insurance**
  • Company Matched 401k Retirement Account**
  • Six (6) Paid Company Holidays**
  • Company Paid Personal Time Off (Up to 4 Weeks)**
  • Company Paid Other Time Off (Bereavement & Jury Duty)**
  • Employee Discount
  • Friends & Family Discount
  • Additional Income Opportunities
  • A chance to work with a family owned & operated company who values a family first mentality.

**Full Time Employees Only

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Well, what are you waiting for? Let’s do this!!